Bill's Real Estate Blog - News to Use!

Generally, the best way to hire a repair-service provider is to talk to friends and neighbors to find a professional who has delivered good results.  But, then be sure to get references!  You might also want to search web sites like servicemagic.com or angieslist.com, as suggested in the March 2010 issue of Good Housekeeping magazine.

Be sure to inquire up front about minimum charges, and what circumstances might increase the price from the initial quote.  Check on their insurance, any professional affiliations, and accreditations.  Thoroughly read the written quotes and contracts.  Below are specific questions to keep in mind when hiring prospective service companies.

Plumber
Do you specialize in repairs or remodeling?
Some companies may do both, but results and rates may be better if the specialty matches your requirement.
Do you charge for travel time?
Depending on the time to your location, this may have a large impact in total cost.
Are you likely to have the necessary parts or equipment, or will a second trip be necessary?  How is that charged?
Not only will lack of stocked parts impact the time involved in the repair, but again will have an impact on the total cost.

Electrician
Do you need a permit for this work?
Be sure to discuss who will file for the permit, and what it will add to the cost.  Permits are usually only needed for larger jobs.
Will you buy the parts?
The company should be able to get wholesale parts prices, and be responsible for having the correct and complete items.

Roofer
Should I repair or replace?
Leaks are often difficult to diagnose, and a repair in one area may not fix the whole problem.  It may be wise to get as many as three estimates.
Will the new roof be installed over the existing roof?
Installing over an existing roof is less expensive, but shouldn't be done if there are already two layers.  Local building codes may determine if the existing roof should be removed.
What is the warranty or guarantee?
You should expect both, and in writing.  The manufacturer should cover the materials for defects or duration of service, while the actual labor should be covered for up to 10 years by the roofing professional.